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Get unlimited calling and advanced features with platform’s cloud-based VoIP service.
Top-rated VoIP providerHD video conferencing
Mobile & desktop appsSuperior network uptime
Unlimited voice calling
Unlimited internet fax
Free local and toll-free numbers
24x7 customer support
Unlimited audio and video meetings
Business text messaging
Team collaboration tools
Voicemail to email & SMS
Call recording & voice analytics
Audio/video conference recording
Microsoft and Salesforce integrations
Single sign-on management
Stay connected to your business communications system with the platform desktop app and mobile app. Install it on all your mobile devices (iOS and Android).
Enjoy unlimited calling and team messaging on the go from the leading small business VoIP service provider.
Send and receive text messages (SMS) from your business phone system. Follow-up from your business phone lines.
Business owners can swap text messages with prospects and customers without third-party add-ons.
Professionally answer inbound phone calls with a virtual receptionist. Provide a helpful menu of options for callers to choose. Set it up for your business phone system in less than three minutes.
platform’s auto attendant manages call routing, including automatic call forwarding if you're unavailable.
Read and listen to voicemails from your email. Our cloud-based business phone system will send you a visual voicemail transcript so you can reply faster.
These voicemail transcriptions are incredibly accurate due to AI-powered technology. You can even get them via text message if you prefer.
Answer more incoming calls, play announcements, and optimize call routing. This professional VoIP feature lets you provide better customer support when you get busy.
If wait times get long, you can direct callers to a voicemail or answering service, or offer a callback option.
Take advantage of the best VoIP has to offer, including unlimited calling, HD call quality, CRM integrations, toll-free numbers, video meetings, and more.
You get enterprise-grade phone features for a small business price. On-premise PBXs and traditional phone lines can’t beat platform.
platform delivers the best VoIP solutions for your team. Adding a new location? Working from home? Add business phone numbers, update call flows, and toggle advanced features instantly.
Stay connected with our highly redundant network. We’re proud to be a VoIP service provider with 99.999% uptime. We connected over 1 billion voice calls — we can handle yours.
Slash phone service costs by over 60% vs. traditional phone lines. Professional calling features and international calling can be yours for much less. Maximize your savings with annual pricing.
platform’s cloud PBX boosts productivity. Manage your business VoIP service remotely. Set up employees, see voice calls in real time, and assign business phone numbers. Your traditional phone PBX is history.
Get real customer support from our knowledgeable team. Reach out 24/7 if you want a second opinion or tips to manage your business phone system. Your business needs are our top priority.
Get the most value from your business VoIP provider with pricing to fit your budget. Don’t use call recording or Microsoft Teams? Our Essential price plan starts at $18.95 per user monthly. Unified communications for less. No surprises.
How does a cloud-based communication system fare against analog phone lines?
Business VoIP
Feature
Traditional Phone Lines
Truly unlimited nationwide calling throughout the U.S., Canada, and Mexico.
Unlimited calling
Limited per area code or region
Pennies per minute
International calling
Dollars per minute
VoIP calls are in high-definition (HD) audio quality
Call quality
Standard definition, prone to interference
Read voicemail transcripts in your email
Visual voicemail
Not available
Numerous integrations with business apps (CRM, email, contact centers, etc.)
App integrations
Not available
Cloud-based call recording available upon request
Call recording
Not available, add'l equipment needed
Easy, user-friendly call flows for call routing
Auto attendants
Not available, add'l equipment needed
Mobile phone and desktop apps (softphones) let employees exchange chat messages
Team messaging
Not available, third-party service needed
Send and receive SMS text messages from your business phone number
Business text messaging
Not available, third-party service needed
Get one toll-free phone number included with platform
Toll-free number
Pay extra to reserve a toll-free number
Many communication features across devices and locations included in a single communications system (UCaaS)
Unified communications
Not available, add'l equipment needed
Set up a team to handle customer support or sales calls easily with full call center capabilities
Contact center functionality
Not available, add'l equipment needed
None, but many enjoy using VoIP phones
Required equipment
Analog phones, PBX systems, and wiring.
Approximately $30 per line plus taxes and fees.
Monthly price
Approximately $40 per line plus taxes and fees.
$0 — Excluding optional VoIP phones and headsets.
Installation costs
Approximately $100 per line — Not including extra PBX equipment
platform is more than a VoIP provider. It’s your partner as you scale and your business needs change. Your team's communication and collaboration needs are covered with platformONE. And it only gets better with new functionality each month. Traditional landlines simply can’t do that.
Setting up a VoIP phone system is easy with platform. After you sign up, you can begin calling with a desktop app or download one for your cell phone (iOS & Android). From there, you can customize business calling features like call forwarding and auto attendants from a simple online portal.
Business VoIP services function perfectly on every broadband internet connection, like cable, DSL, and fiber. You can even use a strong Wi-Fi connection if you want wireless connectivity. Complete a free VoIP speed test to confirm you have enough bandwidth.
If you purchased desk phones from platform, all you need to do is plug them in, and you’re done. No technical skills are necessary to enjoy your small business phone system.
Voice over Internet Protocol, or VoIP, connects calls using an internet connection instead of the traditional phone system. The most significant difference is that you can work anywhere without running wires or using bulky phone equipment.
A business VoIP solution offers enterprise-grade advanced features, such as a mobile app, video conferencing, call recording, voicemail-to-email, and more.
Be sure to check out the advantages VoIP has over traditional landlines.
Yes, you can use any phone number with platform’s VoIP solution. The process of transferring business phone numbers is known as porting. You can port landline, toll-free, cell phone, virtual, and VoIP numbers.
platform provides this service at no charge with every account. We’ll guide you through every step to ensure you transfer your number successfully.
This short video discusses adding your phone numbers to the platform unified communications system.
And when you need new business phone numbers, you can choose them during account setup. In addition, each VoIP calling plan includes a toll-free phone number at no charge.
You have many options for VoIP desk phones. This type of cloud-based phone service adopts open standards for maximum interoperability.
Analog phones work differently than VoIP ones, so you should upgrade them. In the era of working from home, you might not even need desk phones, but they make for an optimal calling experience. The tactile dialpad makes it intuitive to reach other extensions on demand.
platform sells and leases hardware from all the trusted brands in the industry, like Poly, Cisco, Panasonic, and V-Tech. As a result, businesses get friendly support, competitive prices, and no hassle when they get VoIP phones from us.
If you bring your own device (BYOD), ask your VoIP provider if they support its call management functionality, like transferring calls, directories, and voicemail notifications.
When looking into a small business phone system, you should focus on its functionality. Since VoIP runs in the cloud, you have access to hundreds of features.
We recommend these features when looking into a business phone system:
Be sure to check out our roundup of VoIP features that every business owner needs to know.
Yes, businesses often lower their communications costs by 30–70%, in addition to other productivity improvements. A business VoIP system is the foundation for supporting and scaling company growth with its low-cost and advanced features.
It’s time to break away from the traditional landline and get VoIP solutions for small businesses. A VoIP business phone makes life significantly more convenient since the same internet connection you already have. You will no longer be tethered to a desk in the office – you can take calls from the road or home. Signing up for a VoIP phone service designed specifically with small businesses in mind will also save your company money in the long run.
Additional savings happens from no longer needing costly PBX equipment, maintenance, and international calling. platform provides unlimited calling between the U.S., Canada, and Mexico. And when dialing other countries, international pricing is as low as one penny per minute.
Choosing the right small business VoIP phone system can be a daunting task with so many options out there, but rest assured, platform can provide everything you need in a VoIP business phone, with some unique features not available anywhere else in the market, such as:
These professional calling features are available to you now for far less than the local landline phones. platform now goes way beyond voice and is truly an all-in-one software. platform succeeds where alternatives like Ooma Office, RingCentral, Vonage, and Dialpad fall behind because of the additional features provided by our software.
Our signature feature – threaded conversations – keeps all contact with customers in one place. You will never lose track of past interactions because this feature lets you view phone transcripts and call recordings, text messages, customer support scores, and more, all in a single thread.
Steve Wozniak
Co-Founder of Apple
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