1. Using the VVPUSA/Txtria Services to encourage any illegal, fraudulent, abusive,
or other activities that materially interfere with the business or activities of
VVPUSA/Txtria.
2. Attempting to bypass or break any security mechanism on any of the VVPUSA/
Txtria Services or using the VVPUSA/Txtria Services in any other manner that
poses a material security or service risk to VVPUSA/Txtria or any of its other
customers.
3. Reverse-engineering the VVPUSA/Txtria Services to find limitations,
vulnerabilities, or evade filtering capabilities.
4. Launching or facilitating, whether intentionally or unintentionally, a denial of
service attack on any of the VVPUSA/Txtria Services or any other conduct that
materially and adversely impacts the availability, reliability, or stability of the
VVPUSA/Txtria Services.
5. Transmitting any material that contains viruses, Trojan horses, spyware, worms
or any other malicious, harmful, or deleterious programs.
6. Using the VVPUSA/Txtria Services in any manner that causes a
telecommunications provider to complain about your use to VVPUSA/Txtria or
materially violates the following: (a) industry standards, policies and applicable
guidelines published by (i) the CTIA (Cellular Telecommunications Industry
Association), (ii) the Mobile Marketing Association, or (iii) any other generally
recognized industry associations; (b) telecommunications industry guidelines,
provider guidelines and any other usage requirements as communicated in
writing by VVPUSA/Txtria to you.
7. Engaging in any unsolicited advertising, marketing or other activities prohibited
by applicable law or regulation covering anti-spam, data protection, or privacy
legislation in any applicable jurisdiction, including, but not limited to anti-spam
laws and regulations such as the CAN SPAM Act of 2003, the Telephone
Consumer Protection Act, and the Do-Not-Call Implementation Act.
8. Using the VVPUSA/Txtria Services in connection with unsolicited, unwanted, or
harassing communications (commercial or otherwise), including, but not limited
to, phone calls, SMS or MMS messages, chat, voice mail, video, or faxes.
9. Using the VVPUSA/Txtria Services in a manner that violates the VVPUSA/Txtria
Messaging Policy.
10. Using the VVPUSA/Txtria Services to harvest or otherwise collect information
about individuals, including email addresses or phone numbers, without their
explicit consent or under false pretenses.
11. Using the VVPUSA/Txtria Services to engage in, or in connection with fraudulent
activity.
12. Using the VVPUSA/Txtria Services to receive, send or otherwise process
Protected Health Information as defined by the Health Insurance Portability and
Accountability Act of 1996 as amended, unless you have signed a Business
Associate Agreement with VVPUSA/Txtria or your use of the VVPUSA/Txtria
Services fits within the “conduit” or some other exception for requiring a Business
Associate Agreement.
13. Violating or facilitating the violation of any local, state, federal, or foreign law or
regulation, including, but not limited to, laws and regulations regarding the
transmission of data or software and recording of phone calls and
communications
14. Using the VVPUSA/Txtria Services to record or monitor a phone call or other
communication without securing consent from the participants to the phone call
or other communication as required under applicable law (including, as
applicable, California’s Invasion of Privacy Act and similar laws in other
jurisdictions).
15. Using the VVPUSA/Txtria Services in a manner that triggers a law enforcement,
government, or regulatory agency to request the suspension of the
VVPUSA/Txtria Services to you and/or your phone numbers.
16. Using the VVPUSA/Txtria Services to transmit any material that infringes the
intellectual property rights or other rights of third parties including the use of
Brand Names, Trademarked Names to mislead or misrepresent to consumers
the identity of the sender.
17. Using the VVPUSA/Txtria Services to transmit any material that is, facilitates, or
encourages libelous, defamatory, discriminatory, or otherwise malicious or
harmful speech or acts to any person or entity, including but not limited to hate
speech, and any other material that VVPUSA/Txtria reasonably believes
degrades, intimidates, incites violence against, or encourages prejudicial action
against anyone based on age, gender, race, ethnicity, national origin, religion,
sexual orientation, disability, geographic location or other protected category.
18. Using the VVPUSA/Txtria Services to transmit any material or content that is
offensive, inappropriate, pornographic, obscene, illegal, or otherwise
objectionable to any person or entity.
19. Creating a false identity or forged email address or header, or phone number, or
otherwise attempting to mislead others as to the identity of the sender or the
origin of a message or phone call.
20. Having a high volume of unanswered phone calls or phone calls that are too
short in duration (i.e., phone calls generally less than twelve (12) seconds in
length).
21. Phone numbers released prior to 90 days will have a .10 reclamation fee over 90
days will have a .05 fee applied upon cancellation.
Phone Number Reclamation.
All phone numbers are subject to rules and restrictions imposed by
telecommunications providers. To comply with such rules and restrictions,
VVPUSA/Txtria may, at its sole discretion, reclaim your phone numbers that do not
have adequate usage, as determined by such telecommunications providers.
VVPUSA/Txtria, however, will use commercially reasonable efforts to (a) provide
notice to you prior to any phone number reclamation and (b) to work with
telecommunications providers to prevent the reclamation of any phone numbers.
While we have done our best to make our AUP complete, readable, and
understandable, you may still have additional questions. We get that. So, feel free
to contact our support team @ 888-808-1389: